Author: Pete Baker
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BIG Words: Ravish with delight
As a small business operator, you should always delight your prospects, even if they don’t become a customer. Pete Baker explains. Last year I was on ... -
How to put a value on your work
Price is one of the biggest elements in your sales process, economic engine and business health, writes Pete Baker. How do you determine the pricing for ... -
Giving a voice to your entire team
Sometimes, the best ideas for your business come from the most unlikely member of your team. Pete Baker looks at the importance of honest communication in ... -
Fall towards success
Failure, for most, is not the end of the world; rather, it is the ideal opportunity to learn and grow. Pete Baker explains. Many years ago, ... -
Developing a ‘7 star’ experience
How do you make your clients experience the best it can be? Pete Baker looks at the importance of striving for a ‘seven star’ experience. I ... -
How to make your business stand out
Don’t let rivals win the creativity award – think of ways to make your business stand out. Pete Baker explains. Over the years I have heard ... -
The importance of selling yourself
You have only one chance to make a good first impression. Pete Baker explains how to get ready for your next big opportunity. This year I’ve ... -
Enlighten, engage and empower
Are you getting the most out of your employees? The Big Corp founder Pete Baker explains the three ‘E’s and why they are more important now ... -
A year of growth
If you don’t plan to grow, you won’t. Pete Baker explains. It’s a brand new year; how do you want the year ahead to be written ... -
Removing the blindfold
Shift your business model from being reactive to proactive with the inclusion of a simple supervision device and avoid the headache of blind troubleshooting. Pete Baker ...
