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Connected Magazine

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Author: Pete Baker

Home›Author: Pete Baker
  • Big WordsContributorsFeatures
    By Pete Baker
    10/12/2024
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    That’s too expensive, my customer would never buy that

    In the AV industry, it’s easy for integrators and end users to urn up their noses at the price. Pete Baker explains why it shouldn’t always ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    16/07/2024
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    Is your company sitting on a one-legged stool?

    Every successful business needs multiple legs to stand strongly. Pete Baker looks at how you can check if you have the right support structure in place. ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    05/02/2024
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    Expanding your horizons into commercial

    Some are predicting that the residential AV market will suffer with economic pressures facing homeowners. Peter Baker looks at opportunities on the commercial side. After 30-plus ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    18/12/2023
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    How can we protect our industry from losing customers due to poor experiences?

    One role of integrators is to ensure end users have a seamless technology experience. Pete Baker explains how it’s an industry-wide responsibility to provide great outcomes. ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    05/04/2023
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    Are you afraid of your phone?

    Every integrator loves being busy but you still need to keep in contact with potential customers of risk losing them. Pete Baker stresses the value of ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    29/11/2022
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    Build your house on your credibility

    Discussions around product prices are inevitable in the custom installation business. Pete Baker explains the importance of credibility when it comes to influencing a customer’s decision ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    11/10/2022
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    Are you creating ‘Superfans’?

    Giving someone a customer experience that they won’t forget is one step toward creating a customer for life. Pete Baker outlines some tips for turning your ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    26/07/2022
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    What do you want to be when you grow up?

    A question once reserved for children, Pete Baker explores the notion of career change as an adult, and shares some tips on how to shift your ...
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  • Big WordsBusiness adviceContributorsFeatures
    By Pete Baker
    28/06/2022
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    Turn up the heat on a cold call

    As much as we would like it to, business doesn’t always come to us – sometimes you have to hustle for it. Pete Baker talks cold-calling ...
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  • Big WordsContributorsFeatures
    By Pete Baker
    11/04/2022
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    Don’t just react… respond!

    ‘Go with your gut’ is a popular mantra with many, but Pete Baker suggests that it is one of the worst things you can do in ...
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