Jetbuilt is set to debut its project sales and management software for the AV and IT industry as well as updates to its AI-driven Jetbot Service Desk at Integrated Systems Europe (ISE) 2025.

Jetbuilt’s Project Platform for Everyone aims to demonstrate how it unites all project stakeholders, manufacturers, consultants, integrators, vendors and end users, into a seamless ecosystem of communication and collaboration.

Jetbot Service Desk is an AI-powered solution that aims to revolutionise AV service desks by enabling 24/7 automated, device-specific troubleshooting that eliminates the guesswork typically involved with diagnosing issues. Its integration within the wider project management environment ensures it understands every detail of a device’s role within an AV system, so users simply scan a device’s QR code for instant, targeted guidance, eliminating wait times and enabling rapid resolution without human intervention.

Jetbot Service Desk also auto-generates support logs and tickets, keeping integrators informed while freeing up their resources for critical tasks.

“The recent expansions and added functionalities to our platform are designed to turn good solutions into outstanding ones,” Jetbuilt founder and chief executive Paul Dexter says.

“We’re particularly excited to showcase our Jetbot Service Desk to Europe for the first time, as it embodies our dedication to providing round-the-clock support that streamlines workflows, enhances the user experience and reduces service demands.”