Under the agreement, RTi Systems will distribute and provide technical support for RTI’s entire line of award-winning handheld and in-wall control panels, central processors, and related accessories throughout the region.

“We are very excited to have partnered with RTi Systems to provide professional ‘best in class’ support for our control solutions in Australia and New Zealand,” said Kris Haggstrom, international sales manager at RTI.

In support of the new distribution channel, RTi Systems’ Brisbane headquarters will be equipped to honor all existing and new warranties and service requirements for all RTI products. Additional sales offices are planned for Sydney and Melbourne, with further staff to be established in Perth and New Zealand to provide RTI dealers with a direct contact in each of their territories.

RTi Systems’ Australia/New Zealand operations will be headed by managing director Mark Hamilton, while Richard Pece will lead RTi’s technical/training team. Both have spent several years in the custom installation and distribution industry and have extensive experience with RTI products.

“We are delighted to play such an integral role in expanding RTI’s presence into Australia and New Zealand,” said Hamilton.

“The support we’ve received from the company in providing dealers with this new channel has been nothing short of exceptional. They’ve supplied us with all the tools we require to offer outstanding support and technical expertise to our customers.”