Over 250,000 customers globally, including Neat, rely on Atlassian’s team collaboration software, like Jira, Confluence and Trello to help their teams organise, discuss and complete shared work, making it critical that Atlassian’s internal teams are also able to collaborate fluidly to drive innovation and support their customers.

Previously, Atlassian assembled VC solutions from a range of vendors but encountered some interoperability and management issues including difficulty keeping the various components up to date. They decided to shift to using Zoom and Neat, making simple and powerful video collaboration available to remote and office employees in as many spaces as possible.

“Since 2020, Atlassian has adopted “Team Anywhere”, giving our employees the freedom to choose where they work. That means we need to be more intentional about how and where we collaborate, so we’ve deployed Neat devices throughout our offices,” Atlassian workplace collaboration lead Harvey Jones says.

“Using Zoom plus Neat devices, we can make sure that remote employees can collaborate easily and have as good of an experience as the people in the room.”

The simplicity of Neat’s all-in-one video devices made the expansion of Atlassian’s video capabilities easy to deploy, easy to support and cost-effective. Atlassian had prior experience creating their own room systems, which they found to be expensive and hard to maintain. Neat proved to be a game changer for Atlassian, enabling them to easily roll out video-enabled spaces around their global offices, simplify maintenance and provide the flexibility their hybrid teams need.

“Neat provides Atlassian simplicity when setting up video collaboration environments. This in turn gives our end users peace of mind as they only have to interact with one brand (Neat) to conduct a Zoom call and/or collaborate on a whiteboard,” Atlassian workplace productivity analyst Adrian Mason says.