Since its inception, Intrado has processed more than three billion 9-1-1 calls and has become the preeminent provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, Voice-over-Internet Protocol (VoIP) service providers, public safety and government agencies. More than 6,000 Public Safety Answering Points (PSAPs) in the U.S. and Canada rely on Intrado for accurate, state-of-the-art 9-1-1 voice, data and call handling equipment support.

Aptly named “THOR” (Tactical Homeland Operational Response vehicle), Intrado’s mobile response vehicle is an 18-wheel tractor trailer that expands to two stories tall and 20 feet wide. The dual-purpose vehicle is used as both a mobile demonstration center for the latest in 911 services technology and as a mobile emergency response operations centre. Capable of taking 9-1-1 calls, dispatching police, interfacing different police agencies, and capturing a variety of electronic data, THOR was recently enlisted by the Dallas Police Department at Super Bowl 45.

The vehicle contains a 7.1 theatre featuring a Digital Projection iVision 30-1080P-W-XB projector and 69” Stewart Luxus Model A with Greyhawk G-3 screen. A Crestron Pro2 processor provides the signal control while a Crestron Digital Media system manages HDMI video and controls using DM-RMC-100 receivers at each display. A TPMC-8L and a TPS-6x provide the user interfaces. Nine Apple tvs and a Kaleidescape system also supply content.

Further enhancing response and demonstration, there are 16 HD flat screen displays, 12 Mac-Mini computers with Sedna digital signage software, and a digital movie server. Nine fully capable emergency response workstations, plus a war room on the second floor with a motorised flat screen lift allow the vehicle to seamlessly convert from a demonstration centre to a fully operational emergency response centre.

Solstice Multimedia president and co-founder Travis Deatherage describes how the THOR project came to fruition, “The THOR experience mandated life-like sound and video invoking the emotion of a true emergency response situation with zero tolerance for failure required in the 9-1-1 services industry. “

“As operation stability and ease of use were of equal importance, we chose proven products that perform under a myriad of conditions. As expected, the vehicle has been a huge asset to the entire Intrado team and we’re honoured to have played such a major role in the project.”